Follow-up with the Government on the implementation of rules for the BNHR Act and creating awareness amongst patients about patients rights

The draft rules for BNHRA were submitted to the Government of Maharashtra in June 2006, which remain on paper till date. The main efforts were to regularly follow up with the Public Health Department and the Office of the Director General of Health Services. The Jan Aarogya Abhiyan too made efforts for implementation of BNHRA. In addition to follow up with the health bureaucracy through letters and meetings, CEHAT also worked towards creating awareness amongst patients on the issue of Patients Rights as part of the JSA. The posters and brochures on Patient Right were disseminated among the patients on the world health day. Radio spots on the patient right and Emergency services were done for MUST community radio started by Mumbai University.

CEHAT through its present study have developed web based information package on BNHRA and Accreditation, so that doctors can have access to this information. A booklet for the private practitioners on accreditation of the private hospitals is being prepared in collaboration with Association of Medical Consultants for dissemination of information on regulation of private health care. The target audience for the booklet are the private nursing home owners, health activists, academicians, policy makers etc. The booklet includes information like the need for regulation of nursing homes and what can a private health providers do to regulate their nursing homes. It talks about various accreditations options and procedure in India & abroad. It defines what standards of care mean and provides information related to various guidelines/ standards that exist.